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Use the form on the right to contact us.


QLD
Australia

0466 883 389

Kibi group has been established since 2010 releasing a raw mineral makeup collection.

Introducing a pure, natural,nano free and vegan friendly product range focusing on perfecting the complexion and educating the consumers on a healthier alternative.

Terms & Conditions

This Privacy Policy governs the manner in which KIBI Raw Minerals collects, uses, maintains and discloses information collected from users (each, a "User") of the  website ("Site"). This privacy policy applies to the Site and all products and services offered by KIBI Raw Minerals.

Personal identification information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, place an order, subscribe to the newsletter and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number and credit card information.

We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

Web browser cookies

Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

KIBI Raw Minerals collects and uses Users personal information for the following purposes:

  • To improve customer service
    Your information helps us to more effectively respond to your customer service requests and support needs.
  • To personalize user experience
    We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
  • To improve our Site
    We continually strive to improve our website offerings based on the information and feedback we receive from you.
  • To process transactions
    We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
  • To administer a content, promotion, survey or other Site feature
    To send Users information they agreed to receive about topics we think will be of interest to them.
  • To send periodic emails

    The email address Users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Changes to this privacy policy

KIBI Raw Minerals has the discretion to update this privacy policy at any time. When we do, revise the updated date at the bottom of this page,. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

KIBI Raw Minerals


GENERAL TRADING TERMS & CONDITIONS

The  trading  terms  and  conditions  cover  the  following  products  and  services:-­‐  
Business  covering  under  the  KIBI  group  Pty  Ltd  such  KIBI  group  product  manufactured  range  and distribution  of  other   wholesale  products  that  operate  under  the  KIBI  group  banner    

Price  
KIBI  Group  prices  are  subject  to  changes  due  to  currency  exchange  within  a  12-­‐24hrs  period.  Other price  changes  clients   will  be  notified  30day  prior  to  changes.  Price  changes  will  be  including  GST  TAX 

Orders  &  Delivery    
All  orders  will  have  freight  cost  attached  unless  other  arrangements  are  negotiated  that  will  be added  prior  to  signing  the   contract  with  date  and  time  specifications.  
Delivery  time  will  be  at  the  quickest  time  from  date  of  placement  of  order  unless  there  are  freight issues  alternative   solutions  will  be  considered  at  a  minimal  cost.    
Please  ensure  all  deliveries  are  checked  within  the  day  of  delivery  as  there  will  be  no  credit allowance  after  12  hrs  period  of   delivery    

Credit  /Returns  
Credit  is  only  accepted  based  on  checking  delivered  goods  within  12  hrs  of  delivery  only  if  goods  are  damaged  due  to   packaging.  
Goods  are  not  accepted  back  for  credit  once  the  goods  have  been  sold  to  retail  customers.    
Goods  are  the  purchasers  risk  from  the  time  the  goods  are  on  the  delivery  vehicle  from  warehousing  Goods  are  still   deemed  to  be  under  the  ownership  of  the  KIBI  group  till  delivery  has  made  its  destination.  

Payment    
Payment  for  first  order  is  to  be  paid  prior  to  delivery  unless  there  are  agreed  terms  prior  to establishing  account  credit   details.  All  orders  thereafter  is  billed  at  30  days  net  from  date  of  invoice  Please  ensure  payments  are  up  to  date  as  this  can  cause  delays  in  delivery  times     NOTE:    If  there  are  any  queries  on  payments  please  email  us  info@kibigroup.com.au   Payment  can  be  direct  credited  into  our  Westpac  Account  KIBI  group  Pty  Ltd  Account  BSB  034279  ACCT  315522

Confidentiality  Agreement 
Confidentiality  between  the  KIBI  Group  supplier  and  client  is  to  be  kept  in  confidence  of  our  price list  and  information   shared  verbally,  contracts  and  any  other  information  given  to  the  supplier  from  KIBI  Group   

Minimum  Order    
First  2  orders  are  CBD  before  credit  applications  are  confirmed.  Otherwise  you  can  maintain  CBD  account  paying  via  VSA   with  secured  information  that  is  contained  by  our  head  office  administration.  All  CBD  will  be  contacted  before  any   transaction  is  put  through. Once  initial  opening  order  has  been  placed  each  order  from  then  on  will  be  a  minimum  of  $350  for  free  freight.  Freight  cost   apx  $16-­‐$25  depending  on  the  area  transported.